The Point of all Business

The Point of all Business

Do you know how much I love making businesses run well when it comes to their tech? It keeps me up at night, that’s how much. I think about how to implement new technologies, match expectations for design elements using easy to learn tools, how I can be even...
Amazing Customer Support

Amazing Customer Support

The following is an excerpt from WPEngine newsletter, and it’s brilliant for understanding how to interact with users. What does “amazing customer support” mean? What does great support mean, and why is it so important for a managed hosting provider like WP...